Frequently Asked Questions
We at Flowresin.com stand for quality and offer you expert help so that you can get started yourself. Do you have a question about one of our products or about installing your cast floor, epoxy floor or floor coating?
Then take a look at our frequently asked questions. Is your question not listed here? Our customer service is happy to help you.
If you’re not sure or have any other questions about any of our products, please don’t hesitate to contact us. We can be reached by phone during office hours or ask your question by email. Our specialists are ready for you!
Make sure you provide us with all important information such as order number, photos of any complaint and your proof of purchase, so that we can help you as quickly as possible!
Do you have a complaint?
We are sorry to hear that. You can submit your complaint to us by email. Send your complaint to firstname.lastname@example.org. We try to answer you within one working day. In addition, we would like to point out the possibility of using the Disputes Committee of Stichting Webshop Keurmerk. Read more about this in our Terms and Conditions.
For more information about the right of withdrawal, see the return page.
Opening hours customer service:
Monday to Friday: 09:00 – 17:00 hrs
Our customer service is closed during the holidays.
Phone number: +31(0)85 – 620 7090
Local call charges
E-mail address: email@example.com
We aim to answer your email within 24 hours.
Flowresin Group B.V. (part of Epoxywinkel B.V.)
7327 JZ Apeldoorn
Chamber of Commerce: 56494033